For every kind of practice
Whatever you practice — nutrition, medicine, physical therapy, behavioral health, dental — SeviCare runs the business of it: scheduling, billing, staffing, and the follow-through between visits. Turn on the modules your discipline needs; the rest stays out of your way.
Who runs on SeviCare
SeviCare is practice-agnostic from the ground up — not a nutrition tool with extras bolted on, and not a medical EHR that treats everyone else as an edge case. Every discipline gets its own modules, its own workflows, and none of anyone else's clutter.
Nutritionists & dietitians
The food loop is yours: build meal plans, order from vetted kitchens, watch fulfillment and progress — "eat better" becomes an order, not a suggestion.
Physicians & clinics
Chronic care with follow-through between visits — charting, eligibility before the visit, claims fought by default, and food you can actually prescribe.
Physical therapists
Plans, visits, and progress in one place — scheduling with waitlists, telehealth built in, and patients who stay engaged between sessions.
Behavioral health
Built for sensitive care: consent-controlled records, row-level isolation, and sharing that happens only where your client allows it.
Dental teams
A dental-only practice sees zero nutrition surface area — your modules, your schedule, your billing workflow, nothing else's.
Your discipline
Practice types are configuration, not code. If you run a care practice, SeviCare configures to it — that's what practice-agnostic means.
Everything in the box
Day, week and month views, appointment management, waitlists with priority, telehealth launch from the calendar, group video sessions, appointment reminders from your practice, and escalation paths that route urgent items to the right person and track them to resolution.
SOAP notes, encounters, care plans with goals and activities, a full patient chart, document storage.
Real-time eligibility, claims tracking, ERA payment posting and matching, denial workbench with per-code guidance, appeal letters drafted for your signature, prior-auth expiry warnings, refunds queue, revenue dashboards.
Policy management, insurance-card photo capture, coverage summaries before the visit.
Drag-and-drop form builder, intake and consent packages, assignment and tracking.
Staff directory, onboarding, shifts and PTO, payroll, benefits, compliance tracking.
Meal orders against care plans, nutritional validation, recipe library, and a vendor directory — kitchens AND supplement suppliers — with rankings and compliance visibility.
SeviChat over your own practice data; every AI suggestion passes a human review before it touches anything.
Business-health and revenue-cycle dashboards, reports, full audit log. Plus configurable automations — approval chains, reminders, escalations — without code.
What nobody else in this category has
Practice tools stop at the schedule. SeviCare runs your whole team: shifts, PTO, payroll, benefits, and compliance tracking — in the same system as the care. One roster, one login, no third HR subscription.
Not canned intake packets: a drag-and-drop builder for any form your practice runs — intake, consent, screening — bundled into packages, e-signed, assigned, and tracked to completion before the visit.
Documentation that writes itself
The AI Scribe listens to the visit — in the room or on a telehealth call — and drafts the structured note while you're still with the patient. You read, edit, and sign; nothing enters the chart without you.
Telehealth visits get the same treatment: the call becomes a drafted note with the details captured, so the evening stops belonging to your documentation.
Transcription runs on infrastructure we control, like everything else here.
The team behind the quiet helper
Behind SeviChat works a coordinated team of AI specialists — one for each discipline of running a practice — each working through the same governed platform, each drafting for human review.
Every one of them drafts. Humans decide.
Group care
Run classes and group visits over the same built-in video your one-on-one care uses — group sessions up to 25 participants, with consent-gated visit recording and long-term retention.
Plan a series, set the schedule, manage rosters and enrollment — recurring classes without spreadsheet wrangling.
Attendance, materials, and follow-ups per participant — group care that still feels personal.
Plays well with others
Real-time insurance eligibility and claims clearinghouse.
Patient payments your way — online, card terminals, and Tap to Pay on iPhone. Your processor, your choice.
HD video visits built into the platform — no third-party bolt-on.
Body-composition devices feeding results straight into the chart.
Standards-based health-record interoperability.
Scan reports read automatically into structured results.
Send and receive faxes from the chart — no machine, no paper tray.
Prescriptions sent electronically from the visit.
Integration availability may vary by practice configuration.
The business problem
Practices juggle 8–12 subscriptions — scheduling here, billing there, payroll somewhere else — none of them talking.
Margins leak through denials, no-shows, and re-keying the same data into system after system.
And between visits, your patients are on their own — exactly where the plan succeeds or fails.
Industry research benchmarks.
Revenue cycle
Every claim runs a pre-submission firewall — live eligibility, code-pair edits, coverage-policy and frequency checks, medical-necessity linkage — and carries a denial-risk score before it's submitted. Then the loop closes: the platform reads every remittance that comes back and feeds what it learns to the front end, so the denial you fought last quarter is the one that doesn't happen this quarter.
And when a denial still happens
It's fought by default. Most denied claims are never resubmitted — because appeals are misery. Ours start themselves.
Industry research benchmarks.
Real-time checks at check-in — coverage confirmed before the patient sits down, not after the bill.
Every claim followed through; ERA payments posted and matched automatically.
Per-code guidance and appeal letters that draft themselves — for your review and signature.
Tracked and flagged before they expire — plus revenue dashboards so nothing surprises you.
Denial CO-197 · Appeal — drafted for your signature
Re: reconsideration of claim denied for absent precertification. Coverage was verified in real time on the date of service; the policy cited below authorizes …
Status: Awaiting your review — nothing sends until you sign.
The appeal was drafted before the coffee finished brewing. You read it, you sign it.
One thread, no re-keying
Nothing re-keyed in between.
Specialty intelligence
Specialty profile packs catch the denials specific to your discipline before submission — the rules a generic clearinghouse doesn't even know to check.
MNT coverage rules — referral requirements, unit limits, and payer-specific quirks checked before the claim leaves.
The 8-minute rule, applied automatically — timed-code units that add up the way the payer counts them.
E/M level and modifier logic, plus specialty archetypes from cardiology to dermatology.
CDT dental claims and vision billing, available as optional modules for the practices that need them.
Public payers, handled
Patients with two or three coverages are where billing goes to die in most systems. Here, the maze is mapped.
Dual-eligible patients are flagged automatically, and billing-protection compliance for qualified beneficiaries is enforced — the patient who can't legally be billed never is.
Primary, secondary, tertiary — the claim walks the coverages in order, every time, with each payer seeing exactly what it should.
When the primary pays, the secondary claim goes out on its own — with the primary's explanation attached, the way the payer wants it.
Medicaid isn't one program; it's fifty. The platform knows which state's rules your claim lives under.
Operations
The visit lifecycle, as your team actually lives it — zero re-keying; staff verify instead of transcribe.
The card reads itself at check-in; eligibility comes back before the patient sits down.
The scan files itself into the chart before the patient leaves the room.
SOAP notes, encounters, and care plans in one chart — with telehealth for the visits that happen from a couch, and dynamic intake forms already filled.
Meals ordered against the care plan, right from the chart — the kitchen gets a structured order, not a suggestion.
The claim goes out with the coverage that was confirmed at 9:02. Scheduling — waitlists included — books the follow-up before the patient reaches the door.
Payroll lives where the chart lives — staffing, shifts, PTO, benefits, and compliance in the same system, not a ninth subscription.
In the office
Check-in flows into rooming, rooming moves through stations — vitals, labs, imaging — and a live tracking board shows who has the patient and how long anyone has waited. By the time the provider walks in, the pre-visit summary is already up.
No hallway guesswork, no "who's in room two?" — the board knows, and so does everyone on shift.
Imaging
Acquire X-rays straight from your machines, pull them up in a built-in reference viewer, and keep every image tied to the chart it belongs to — and to the billing it generates. No separate imaging silo, no disc burned for the front desk to mail.
X-ray acquisition from your machines
A built-in reference viewer
Imaging tied to the chart and the billing
Reference viewing for care coordination; diagnostic reads happen on cleared systems.
The growth story
Patients whose meals keep arriving and whose questions get answered tonight stay engaged, follow the plan, and come back. You see progress continuously — and adjust the plan when their life changes, without waiting for the next open slot.
Engaged patients come back. Empty slots don't bill.
Built for where care is going — continuous, connected, value-based.
Food as medicine, closed
Order meals against a care plan from vetted partner kitchens; validate them nutritionally; see vendor rankings and compliance status before you order; watch fulfillment happen — inside your workflow, not in a browser tab you'll never open.
You write the plan. The kitchen fills it. The chart shows the result.
The nutrition–clinical crosswalk
SeviCare runs on a clinical ontology that links diagnoses, medications, and foods in one connected model. That's what makes drug–food interaction checks and diet-aware clinical recommendations possible — the meal plan knows what the prescription pad wrote, and the prescription pad knows what's on the plate.
"A billing platform can't warn you that a new prescription clashes with the meal plan. A platform that carries both can."
The part you can talk to
SeviChat answers from your own practice data, permission-aware. Ask your schedule a question: "who still needs labs before tomorrow?" — and get the answer, not a report to build.
Every suggestion passes through a human review queue before it touches anything. AI here drafts, summarizes, and flags. It never diagnoses, never bills, never touches a chart on its own — by architecture.
SeviChat is just the part you can talk to.
Everything it prepares waits for a human. Nothing it does is final.
"The intelligence drafting your appeals is the same one answering your front desk and filing your scans — one system, so it sees what fragmented tools can't."
One platform, every seat
Every discipline welcome
SeviCare configures to your practice type. Turn on the modules you need — a dental practice sees zero nutrition UI — and the rest stays out of your way.
Compliance you can prove
Every access and change recorded in a way that shows if anyone touches the record of it.
Each practice's data is isolated at the database layer — not by application good manners.
Patients decide which provider sees what; the platform enforces it.
SeviCare is built for HIPAA compliance.
The rest of the loop